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Controlling
Anger
Controlling
Anger -- Before It Controls You
We all know
what anger is, and we've all felt it: whether as a fleeting annoyance or as
full-fledged rage.
Anger is a
completely normal, usually healthy, human emotion. But when it gets out of
control and turns destructive, it can lead to problems—problems at work, in
your personal relationships, and in the overall quality of your life. And it
can make you feel as though you're at the mercy of an unpredictable and
powerful emotion. This brochure is meant to help you get on the right path to controlling anger.
What is Anger?
The Nature of Anger
Anger is
"an emotional state that varies in intensity from mild irritation to
intense fury and rage," according to Charles
Spielberger, PhD, a psychologist who specializes in the study of anger. Like
other emotions, it is accompanied by physiological and biological changes; when
you get angry, your heart rate and blood pressure go up, as do the levels of
your energy hormones, adrenaline, and noradrenaline.
Anger can be
caused by both external and internal events. You could be angry at a specific
person (Such as a coworker or supervisor) or event (a traffic jam, a canceled
flight), or your anger could be caused by worrying or brooding about your
personal problems. Memories of traumatic or enraging events can also trigger
angry feelings.
Expressing Anger
The
instinctive, natural way to express anger is to respond aggressively. Anger is
a natural, adaptive response to threats; it inspires powerful, often
aggressive, feelings and behaviors, which allow us to fight and to defend
ourselves when we are attacked. A certain amount of anger, therefore, is
necessary to our survival.
On the other
hand, we can't physically lash out at every person or object that irritates or
annoys us; laws, social norms, and common sense place limits on how far our
anger can take us.
People use a
variety of both conscious and unconscious processes to deal with their angry
feelings. The three main approaches are expressing, suppressing, and calming.
Expressing your angry feelings in an assertive—not aggressive—manner is the
healthiest way to express anger. To do this, you have to learn how to make
clear what your needs are, and how to get them met, without hurting others.
Being assertive doesn't mean being pushy or demanding; it means being
respectful of yourself and others.
Anger can be
suppressed, and then converted or redirected. This happens when you hold in
your anger, stop thinking about it, and focus on something positive. The aim is
to inhibit or suppress your anger and convert it into more constructive
behavior. The danger in this type of response is that if it isn't allowed
outward expression, your anger can turn inward—on yourself. Anger turned inward
may cause hypertension, high blood pressure, or depression.
Unexpressed
anger can create other problems. It can lead to pathological expressions of
anger, such as passive-aggressive behavior (getting back at people indirectly,
without telling them why, rather than confronting them head-on) or a
personality that seems perpetually cynical and hostile. People who are
constantly putting others down, criticizing everything, and making cynical
comments haven't learned how to constructively express their anger. Not
surprisingly, they aren't likely to have many successful relationships.
Finally, you
can calm down inside. This means not just controlling anger outward,
but also controlling anger internally, taking steps to lower your heart
rate, calm yourself down, and let the feelings subside.
As Dr.
Spielberger notes, "when none of these three techniques work, that's when
someone—or something—is going to get hurt."
Anger Management
The goal of
anger management for controlling anger is to reduce both your emotional feelings and the
physiological arousal that anger causes. You can't get rid of, or avoid, the
things or the people that enrage you, nor can you change them, but by controlling anger you can control your reactions and get better results in angry situations.
Are You Too Angry?
There are
psychological tests that measure the intensity of angry feelings, how prone to
anger you are, and how well you handle it. But chances are good that if you do
have a problem with anger, you already know it. If you find yourself acting in
ways that seem out of control and frightening, you might need help finding
better ways for controlling anger.
Why Are Some People More Angry Than Others?
According to
Jerry Deffenbacher, PhD, a psychologist who specializes in anger management,
some people really are more "hotheaded" than others are; they get
angry more easily and more intensely than the average person does. There are
also those who don't show their anger in loud spectacular ways but are
chronically irritable and grumpy. Easily angered people don't always curse and
throw things; sometimes they withdraw socially, sulk, or get physically ill.
People who are
easily angered generally have what some psychologists call a low tolerance for
frustration, meaning simply that they feel that they should not have to be
subjected to frustration, inconvenience, or annoyance. They can't take things
in stride, and they're particularly infuriated if the situation seems somehow
unjust: for example, being corrected for a minor mistake.
What makes
these people this way? A number of things. One cause may be genetic or
physiological: There is evidence that some children are born irritable, touchy,
and easily angered, and that these signs are present from a very early age.
Another may be sociocultural. Anger is often regarded as negative; we're taught
that it's all right to express anxiety, depression, or other emotions but not
to express anger. As a result, we don't learn controlling anger or how to channel it
constructively.
Research has
also found that family background plays a role. Typically, people who are easily
angered come from families that are disruptive, chaotic, and not skilled at
emotional communications.
Is It Good To "Let it All Hang Out?"
Psychologists
now say that this is a dangerous myth. Some people use this theory as a license
to hurt others. Research has found that "letting it rip" with anger
actually escalates anger and aggression and does nothing to help you (or the
person you're angry with) resolve the situation.
It's best to
find out what it is that triggers your anger, and then to develop strategies to
keep those triggers from tipping you over the edge.
Strategies To Keep Anger At Bay
Relaxation
Simple
relaxation tools, such as deep breathing and relaxing imagery, can be useful in controlling anger. There are books and courses that can teach you relaxation
techniques, and once you learn the techniques, you can call upon them in any
situation. If you are involved in a relationship where both partners are
hot-tempered, it might be a good idea for both of you to learn these
techniques.
Some simple steps you can try:
* Breathe deeply, from your diaphragm;
breathing from your chest won't relax you. Picture your breath coming up from
your "gut."
* Slowly repeat a calm word or phrase such
as "relax," "take it easy." Repeat it to yourself while
breathing deeply.
* Use imagery; visualize a relaxing
experience, from either your memory or your imagination.
* Nonstrenuous, slow yoga-like exercises
can relax your muscles and make you feel much calmer.
Practice these
techniques daily. Learn to use them automatically when you're in a tense
situation.
Cognitive Restructuring
Simply put,
this means changing the way you think. Angry people tend to curse, swear, or
speak in highly colorful terms that reflect their inner thoughts. When you're
angry, your thinking can get very exaggerated and overly dramatic. Try
replacing these thoughts with more rational ones. For instance, instead of
telling yourself, "oh, it's awful, it's terrible, everything's
ruined," tell yourself, "it's frustrating, and it's understandable
that I'm upset about it, but it's not the end of the world and getting angry is
not going to fix it anyhow."
Be careful of
words like "never" or "always" when talking about yourself
or someone else. "This !&*%@ machine never works," or
"you're always forgetting things" are not just inaccurate, they also
serve to make you feel that your anger is justified and that there's no way to
solve the problem. They also alienate and humiliate people who might otherwise
be willing to work with you on a solution.
Remind
yourself that getting angry is not going to fix anything, that it won't make
you feel better (and may actually make you feel worse).
Logic defeats
anger, because anger, even when it's justified, can quickly become irrational.
So use cold hard logic on yourself. Remind yourself that the world is "not
out to get you," you're just experiencing some of the rough spots of daily
life. Do this each time you feel anger getting the best of you, and it'll help
you get a more balanced perspective. Angry people tend to demand things:
fairness, appreciation, agreement, willingness to do things their way. Everyone
wants these things, and we are all hurt and disappointed when we don't get
them, but angry people demand them, and when their demands aren't met, their
disappointment becomes anger. As part of their cognitive restructuring, angry
people need to become aware of their demanding nature and translate their
expectations into desires. In other words, saying, "I would like" something
is healthier than saying, "I demand" or "I must have"
something. When you're unable to get what you want, you will experience the
normal reactions—frustration, disappointment, hurt—but not anger. Some angry
people use this anger as a way to avoid feeling hurt, but that doesn't mean the
hurt goes away.
Problem Solving
Sometimes, our
anger and frustration are caused by very real and inescapable problems in our
lives. Not all anger is misplaced, and often it's a healthy, natural response
to these difficulties. There is also a cultural belief that every problem has a
solution, and it adds to our frustration to find out that this isn't always the
case. The best attitude to bring to such a situation, then, is not to focus on
finding the solution, but rather on how you handle and face the problem.
Make a plan,
and check your progress along the way. Resolve to give it your best, but also
not to punish yourself if an answer doesn't come right away. If you can
approach it with your best intentions and efforts and make a serious attempt to
face it head-on, you will be less likely to lose patience and fall into
all-or-nothing thinking, even if the problem does not get solved right away.
Better Communication
Angry people
tend to jump to—and act on—conclusions, and some of those conclusions can be
very inaccurate. The first thing to do in controlling anger if you're in a heated discussion is slow
down and think through your responses. Don't say the first thing that comes
into your head, but slow down and think carefully about what you want to say.
At the same time, listen carefully to what the other person is saying and take
your time before answering.
Listen, too,
to what is underlying the anger. For instance, you like a certain amount of
freedom and personal space, and your "significant other" wants more
connection and closeness. If he or she starts complaining about your
activities, don't retaliate by painting your partner as a jailer, a warden, or
an albatross around your neck.
It's natural
to get defensive when you're criticized, but don't fight back. Instead, listen
to what's underlying the words: the message that this person might feel
neglected and unloved. It may take a lot of patient questioning on your part,
and it may require some breathing space, but don't let your anger—or a partner's—let
a discussion spin out of control. Keeping your cool can keep the situation from
becoming a disastrous one.
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