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Anger Control
What Causes
Anger?
Anger is a
strong emotion of displeasure caused by some type of grievance that is either
real or perceived to be real by a person. The cognitive behavior theory
attributes anger to several factors such as past experiences, behavior learned
from others, genetic predispositions, and a lack of problem-solving ability. To
put it more simply, anger is caused by a combination of two factors: an
irrational perception of reality (“It has to be done my way”) and a low
frustration point (“It’s my way or no way”). Anger is an internal reaction that
is perceived to have a external cause. Angry people almost always blame their
reactions on some person or some event, but rarely do they realize that the
reason they are angry is because of their irrational perception of the world.
Angry people have a certain perception and expectation of the world that they
live in and when that reality does not meet their expectation of it, then they
become angry.
It is
important to understand that not all anger is unhealthy. Anger is one of our
most primitive defense mechanisms that protects and motivates us from being
dominated or manipulated by others. It gives us the added strength, courage,
and motivation needed to combat injustice done against us or to others that we
love. However, if anger is left uncontrolled and free to take over the mind and
body at any time, then anger becomes destructive.
Why We Need Anger Control
We need anger control because, juust like a
person who is under the control of a street drug, a person under the influence
of anger cannot rationalize, comprehend, or make good decisions because anger
distorts logical reasoning into blind emotion. You become unable to think
clearly and your emotions take control of your actions. Physiologically
speaking, anger enacts the fight or flight response in our brain, which
increases our blood pressure and releases adrenaline into our bloodstream,
thereby increasing our strength and pain threshold. Anger makes us think of
only two things: (1) Defend, or (2) Attack. Neither of these options
facilitates a good negotiation. With anger control, we can think much more rationally, communicate more clearly, and achieve a better result.
Internal Sources of Anger
Our internal
sources of anger come from our irrational perceptions of reality. Psychologists
have identified four types of thinking that contribute to anger.
1. Emotional
reasoning. People who reason emotionally misinterpret normal events and things
that other people say as being directly threatening to their needs and goals.
People who use emotional reasoning tend to become irritated at something
innocent that other people tell them because they perceive it as an attack on
themselves. Emotional reasoning can lead to dysfunctional anger in the long
run.
2. Low
frustration tolerance. All of us at some point have experienced a time where
our tolerance for frustration was low. Often stress-related anxiety lowers our
tolerance for frustration and we begin to perceive normal things as threats to
our well-being or threats to our ego.
3.
Unreasonable expectations. When people make demands, they see things as how
they should be and not as they really are. This lowers their frustration
tolerance because people who have unreasonable expectations expect others to
act a certain way, or for uncontrollable events to behave in a predictable
manner. When these things do not go their way, then anger, frustration, and
eventually depression set in.
4.
People-rating. People-rating is an anger-causing type of thinking where the
person applies a derogatory label on someone else. By rating someone as a
“bitch” or a “bastard,” it dehumanizes them and makes it easier for them to
become angry at the person.
External Sources Of Anger
There are a
hundreds of internal and external events that can make us angry, but given the
parameters of a negotiating situation, we can narrow these factors down to four
general events.
1. The person
makes personal attacks against us. The other side attacks you along with the
problem in the form of verbal abuse.
2. The person
attacks our ideas. The other side chops down our ideas, opinions, and options.
3. The person
threatens our needs. The person threatens to take away a basic need of ours if
they do not get their way i.e. “I’ll make sure you’ll never work in this city
again.”
4. We get
frustrated. Our tolerance level for getting things done might be low or
affected by any number of environmental factors in our lives.
Factors That Lower Our Frustration Tolerance
1. Stress /
Anxiety. When our stress-level increases, our tolerance for frustration
decreases. This is why there are so many domestic disputes and divorces over financial
problems.
2. Pain.
Physical and emotional pain lowers our frustration tolerance. This is because
we are so focused on taking care of our survival needs, that we do not have
time for anything or anyone else.
3. Drugs /
Alcohol. Drugs and alcohol affect how our brain processes information and can
make a person more irritable or bring forward repressed emotions or memories
that can trigger anger.
4. Recent
irritations. Recent irritations can also be called “having a bad day.” It’s the
little irritations that add up during the course of the day that lower our
tolerance for frustration. Recent irritations can be: stepping in a puddle,
spilling coffee on your shirt, being late for work, being stuck in a traffic
jam, having a flat tire.
Recognizing the Physiological Signs of Anger
By recognizing
the physiological signs of anger, we can attune ourselves to know when it is
time to take measures to make sure we have anger control. Here are some symptoms of anger:
1. Unconscious
tensing of muscles, especially in the face and neck.
2. Teeth
grinding
3. Breathing
rate increases dramatically
4. Face turns
red and veins start to become visible due to an increase in blood pressure
5. Face turns
pale
6. Sweating
7. Feeling hot
or cold
8. Shaking in
the hands
9. Goosebumps
10. Heart rate
increases
11. Adrenaline
is released into your system creating a surge of power.
Am I Right to be Angry?
Damn right you
are. You have your own perception and expectation of the world that you live in
and when the reality that you live in fails to meet your expectations, then yes
you have the right to be angry. Afterall, if everyone thought alike, then the
world would be a pretty dull place to live. You are going to run into
situations that you don’t enjoy. You are going to run into people who don’t
respect your views and ideas. The feeling of anger is totally justified
according to your beliefs and so don’t repress or deny those feelings.
Having to
right to feel angry does not mean that you have the right to lash out in anger
by attacking the other person. You can’t change the views of other people to
conform to your own because, like you, they have their own right to uphold
their view of the world. The best thing you can do is recognize your anger and
focus it on the problem instead of your counterpart. This is called having anger control.
Key Points
Being angry or
frustrated is just like being under the influence of a drug. It prevents you
from rationalizing and thinking logically.
Anger is
caused by a combination of an irrational perception of reality and a low
frustration point.
Anger is a
natural response and you have every right to be angry, but you must learn anger control during a negotiation because once you react in any
negotiation, then you lose the agreement. Tristan
J. Loo http://ezinearticles.com/?What-Causes-Anger?&id=58598
Anger Control
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